Blocking
Sand Prairie provides open access to the Internet and does not block access to any resource or service provided that the resource or service does not degrade Sand Prairie’s overall ability to provide access to its members.
Throttling
Sand Prairie does not throttle any resource or service provided that the resource or service does not degrade Sand Prairie’s overall ability to provide access to its members.
Paid Prioritizing
Sand Prairie does engage in paid prioritizing for subscribers or affiliates.
Congestion management
All subscriber traffic is considered “best effort”. Sand Prairie pro-actively monitors, maintains, and upgrades our network to limit the congestion experienced by our members. We employ multiple upstream providers and redundant network architecture. In the event of major congestion as the result from a failure in the architecture, Sand Prairie reserves the right to manage traffic in a manner that benefits the majority of our members.
Application-specific behavior
Sand Prairie does not block or throttle a member’s ability to access lawful content or services. Sand Prairie reserves the right to employ network management practices to prevent congestion or degradation of service from malicious or illegal activities.
Device attachment rules
Connection to the Sand Prairie network is only available through customer premise equipment (CPE) provided by Sand Prairie and installed by a Sand Prairie technician. Sand Prairie permits it members to attach any device after the CPE, so long as the devices usage does not violate Sand Prairie’s Terms & Conditions.
Security
Sand Prairie has the right to take any actions demand necessary to protect the integrity and availability of its network and the services provided to its members. Content, services, or activities that are malicious and could degrade Sand Prairie’s ability to provide safe and reliable service can result in temporary or permanent removal from our network.
Service Description
Terrestrial Fixed Wireless
Advertised Speed | Median Speed | Latency | Packet Loss | |
Smart-Link | ||||
1Mbps | 1.1Mbps | <50ms | <1% | |
0.5Mbps | 0.6Mbps | <50ms | <1% | |
Smart-Link Plus | ||||
2Mbps | 2.13Mbps | <50ms | <1% | |
0.5Mbps | 0.6mbps | <50ms | <1% | |
Elite-Link | ||||
3Mbps | 3.12Mbps | <50ms | <1% | |
0.75Mbps | 0.81Mbps | <50ms | <1% | |
Power-Link | ||||
4Mbps | 4.17Mbps | <50ms | <1% | |
2Mbps | 2.08Mbps | <50ms | <1% |
Fiber Optics
Advertised Speed | Median Speed | Latency | Packet Loss | |
Fiber-Link Home | ||||
25Mbps | 26.45Mbps | <50ms | <1% | |
25Mbps | 26.24Mbps | <50ms | <1% | |
Fiber-Link | ||||
250Mbps | 251.22Mbps | <50ms | <1% | |
250Mbps | 251.22Mbps | <50ms | <1% | |
Giga-Link | ||||
1Gbps | 980.80Mbps | <50ms | <1% | |
1Gbps | 980.80Mbps | <50ms | <1% | |
Hyper-Link | ||||
2Gbps | 2.02Gbps | <50ms | <1% | |
2Gbps | 2.02Gbps | <50ms | <1% | |
Price
Sand Prairie offers multiple options for service depending upon location and bandwidth requirement. Pricing for standard packages can be found on our website under "Services" or by calling 1-(800) 858-5522.
Privacy
Sand Prairie does not share subscriber information with third parties except for third parties who provide supporting services such as phone support and remote assistance.
Question & Complaints
If you have questions or concerns regarding Sand Prairie or services provided by Sand Prairie call 1-(800) 858-5522 or
Contact Us